ASMOKE Control board with temp probe

Customer service

Great help on answering my questions on a new smoker that I got and came up with a solution of a new control board at a very fair price!! Thanks

Excellent. It fixed my problem.

Control board

Awesome customer service. Board arrived as expected and when promised. A perfect replacement for original part.

Terrible customer service

I only used my AS 300 a few times and the control panel died. I ordered a new one. I was told the panel for the AS 350 was the same as the AS 300, which it isn't. The panel was never shipped - out of stock. I got an email saying it was in stock and offered a $10 discount. When I clicked on the link to order it, the website said it was out of stock and no idea when it would be in stock. Customer service response was very slow and not helpful.So, I basically have an almost new AS 300 that's useless. Customer service has been terrible.

Great product

Excellent product. Works great and guves tou good control of the tempature.